It depends on where you live and many other factors (think Covid-19, etc.)
As a guideline, the production of your products are done within 2 to 4 days after ordering and then shipped. On average, it takes 4-7 business days for you to get your package if you live in Europe or North America.
We are happy to offer free shipping on all orders above 80CHF.
Otherwise, shipping is:
1. 10CHF for Europe
2. 12CHF for North America
3. 18CHF for everywhere else
Because we do our best to fulfill every order as soon as possible, we are unable to make changes to order details, including address changes. If you need to change anything, please email firstname.lastname@example.org (or use the chat) as soon as you can and we will do our best to accommodate changes before your order processes. Please note that if you've already received your shipping confirmation email, we're unable to make any changes. We recommend reaching out to the carrier directly to update your shipping address information if needed.
All our products are eco-friendly (100% Bio cotton) unless specified otherwise on the product page.
Packaging: Our packaging is 100% recycled and recyclable, so don’t throw it away!
All our products are manufactured in France.
We gladly accept unworn, unwashed items with the tags still attached within 30 days of their ship date. Once we receive your return and verify the quality, we will process your refund to the payment method used in the original order. All promotional purchases are final sale and are not eligible for returns or exchange.
Please note there will be a 10CHF shipping and restocking fee for refunds, but exchange requests are free!
Once we have received your items, please allow 1-3 business days to process your return and 5-10 business days for your bank to post the refund to your account. We’ll send you an email when our team has processed your refund so you know it’s on the way.
Sorry your gift didn't work out. :( Just click on the "Returning a Gift?" button to get started, we won't tell.
Please refer to the size guide in the page of the product of interest.
We recommend using a tape measure to find your perfect fit. If you're in between sizes on our size chart, we suggest sizing down for a more compressive fit, or sizing up for a more relaxed fit. If you're still unsure about your size, drop us a line at email@example.com (or use the chat) and we'd be happy to help.
We recommend sizing down for a more compressive fit or sizing up for a more relaxed fit! If you're still unsure, feel free to reach out to our team over at firstname.lastname@example.org.
The fit is medium (normal). Not too loose and not too tight.
Please look the instructions tag inside the product.
We recommend washing in cold water and hang to dry — it’s better for the environment and reduces energy use in addition to being the best way to take care of your clothes. Actually, you might want to consider doing this with your entire wardrobe :)
We deliver all over the world, from France.